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You might experience issues such as these when you try to print from your Mac or print from your iOS device:

  • You can't see your printer from your device, or you get a message that no printers were found.
  • You get a message that software for your device isn't available.
  • You have some other printing issue related to the software on your Mac or iOS device.

For help with an error light or other error condition on the printer itself, check the printer's documentation or contact its manufacturer.

If your printer is AirPrint-enabled

If your printer is AirPrint-enabled for printing from your Mac or iOS device, just make sure that it's connected to the same Wi-Fi network used by the Mac or iOS device.1

If you still can't print, try any of these solutions:

  • Restart your Wi-Fi router. Then restart your printer.
  • Move your printer closer to your Wi-Fi router.
  • Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2
  • Update the software for your Mac or iOS device.

If you're using a Mac and you still can't print, it might help to reset the printing system. Otherwise, contact the printer manufacturer for support.

If your printer isn't AirPrint-enabled

If you're printing from your Mac to a printer that isn't AirPrint-enabled:

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  1. If your printer is connected to your Mac with a cable, disconnect the cable from your Mac.
  2. Turn off your printer.
  3. Get software updates for your Mac. Your Mac automatically downloads the latest software for most printers as part of these updates, so it's best not to install software from the printer manufacturer.
  4. Reconnect your printer to your Mac, if applicable.
  5. Turn on your printer and wait for it to finish starting up.
  6. Choose Apple () menu > System Preferences, then click Printers & Scanners.
  7. Select your printer in the list of devices.

If your printer doesn't appear in the list of devices in Printers & Scanners preferences, click at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find and add a printer, such as by IP address:

If you still can't print, and your printer is connected via Wi-Fi:

  • Restart your Wi-Fi router. Then restart your printer.
  • Move your printer closer to your Wi-Fi router.
  • Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2

Reset the printing system

If the issue continues, reset the printing system on your Mac. This removes all printers and scanners—including their print jobs and settings—from Printers & Scanners preferences.

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  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. While holding down the Control key on your keyboard, click anywhere in the list of devices.
  3. Choose “Reset printing system” from the menu that appears:

Remove printer drivers

If the issue continues on your Mac after resetting the printing system, take these final steps to remove any currently installed printer drivers. These steps don't apply to AirPrint printers.

  1. From the menu bar in the Finder, choose Go > Go to Folder. Type /Library/Printers/ and click Go.
  2. The Printers folder opens. Choose Edit > Select All, which selects all items in the Printers folder.
  3. Choose File > New Folder with Selection, which puts all of the selected items into a new folder named New Folder With Items. To save storage space, you can delete this folder.

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If the issue continues, contact the printer manufacturer for support.

1. In corporate environments, DNS records can be configured to allow AirPrint-enabled printers to appear across other networks instead of just the network used by the device you're printing from. You can also use configuration profiles in iOS to set up AirPrint printers.

2. Firmware updates—such as for AirPort base stations—update the software on the printer or router, not the software on your Mac or iOS device. If the latest firmware from the manufacturer is several years old, the manufacturer might have stopped supporting or updating your device. If so, you might need a more up-to-date printer or router.


Table of Contents > Networking Your Printer > Connecting to a wireless network

2 Networking Your Printer

To connect your printer to an 802.11b/g/n wireless (Wi-Fi) network, refer to the following information.

Before you connect

How To Connect Printer To Network Router

You need:

  • a wireless router.

  • to determine whether your wireless router supports Wi-Fi Protected Setup (WPS).

    NOTE:If you have specific questions about your router, see your router manufacturer's documentation for more information.

Connecting to a wireless network using the Wi-Fi Setup Wizard

You can use the Wi-Fi Setup Wizard on the printer to connect to your wireless network. Use the procedures that is appropriate for your network setup.

Connecting to a non-WPS wireless router

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To connect your printer to your wireless network, you need to know the network name, also called the Service Set Identifier (SSID). You can obtain your network name from the wireless router. See the manufacturer's documentation for more information.

If you have enabled security on your network, you also need to know the security string (passphrase or password), which may be a Wired Equivalent Privacy (WEP) or a Wi-Fi Protected Access (WPA/WPA2) passphrase.

Record your network information using the correct uppercase and lowercase letters.

Network Name (SSID):

Security String (case-sensitive):

  1. Press Home.

  2. Press to select Network Settings, then press OK.

  3. With Wi-Fi Setup Wizard selected, press OK.

    NOTE:The Wi-Fi radio turns on when you select Wi-Fi Setup Wizard.

    The Wi-Fi connectivity LED blinks as the printer searches for available wireless networks within range, then displays the list in order of signal strength. For example:


    If there are additional networks than can be shown on the LCD, press to view them.

  4. Press to select your network, then press OK.

    If you don't see your network in the list, or if you want to change your network, select Rescan for Wireless Networks, then press OK.

    NOTE: If the name of your network is not listed, make sure your wireless router is turned on and within range.

  5. If your network requires a password, use the LCD keyboard to enter your Security String. The Security String is case-sensitive.

    On the control panel, press , , or to select the letters and numbers. When you are finished, select DONE, then press OK

  6. When the confirmation message appears, press OK.


    When the printer is successfully connected, the Wi-Fi connectivity LED will stop blinking and remains lit.

    The printer with a wireless connection is listed as the name of the printer plus a number (for example, KodakESPOffice2150+0034).

  7. If you haven't yet installed the KODAK All-in-One Printer Software, insert the CD that came with the printer into the computer CD drive, and follow the on-screen instructions. When the software checks for updates, if a newer version exists, install the newer version. (On a computer with MAC OS, be sure to select the option to check for newer versions.)

    NOTE: If you do not have the CD:

    1. Go to www.kodak.com/go/aiodownloads.

    2. In the results list, click the link for KODAK All-in-One Printer Software for your computer's operating system.

    3. Follow the on-screen instructions.

Connecting to a WPS wireless router

If your router supports Wi-Fi Protected Setup (WPS), use WPS Connect. WPS lets you configure your printer for a wireless network by pressing buttons or entering a PIN.

To connect to a network using WPS:

  1. Press Home.

  2. Press to select Network Settings, then press OK.

  3. With Wi-Fi Setup Wizard selected, press OK.

    NOTE:The Wi-Fi radio turns on automatically when you select Wi-Fi Setup Wizard.

  4. With WPS Connect selected, press OK.


  5. Select one of two methods of connecting:

    IMPORTANT:Before you press OK on the printer, make sure you know where the router's push button is, or where to enter the generated PIN. If necessary, consult your Internet Service Provider or router device manufacturer's documentation for more information.

    Using Push Button Configuration Entering WPS PIN
    NOTE:You will have two minutes to press or select the WPS button. It may be a button on the device or a virtual button in the device's software.

    1. With Push Button Configuration selected, press OK.

    2. Press or select the WPS button for your wireless router.

    1. Press to select Generate WPS PIN, then press OK.

    2. In your wireless router's software, locate the PIN screen, then follow the router's instructions.

    3. Enter the PIN you received on the LCD into the PIN screen.

  6. When the confirmation message appears, press OK.


    When the printer is successfully connected, the Wi-Fi connectivity LED stops blinking and remains lit.

    The printer with a wireless connection is listed as the name of the printer plus a number (for example, KodakESPOffice2150+0034).

  7. If you haven't yet installed the KODAK All-in-One Printer Software, insert the CD that came with the printer into the computer CD drive, and follow the on-screen instructions. When the software checks for updates, if a newer version exists, install the newer version. (On a computer with MAC OS, be sure to select the option to check for newer versions.)

    NOTE: If you do not have the CD:

    1. Go to www.kodak.com/go/aiodownloads.

    2. In the results list, click the link for KODAK All-in-One Printer Software for your computer's operating system.

    3. Follow the on-screen instructions.

Setting up an IP Address

IMPORTANT:You should only need to set up an IP Address for your printer if you are having a problem connecting your printer to a wireless network. Typically, it is not necessary to set up an IP Address. This procedure is for advanced users.

All IP Address entries have the following format: 000.000.000.000. If an address or Subnet Mask has only one or two characters between the periods, include one or two leading zeros in front of that number. For example:

The address as it may appear in your documentation

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How to enter the address in the printer menu

149.89.138.149

149.089.138.149

149.2.40.149

149.002.040.149

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To set up your IP Address on the printer:

  1. Press Home.

  2. Press to select Network Settings, then press OK.

  3. Press to select Advanced IP Address Setup, then press OK.

  4. Press OK again to continue.

  5. Select one of the following, then press OK:

    • Dynamic (DHCP)

    • Manual (Static)

  6. If you selected Manual (Static), you are prompted to enter an IP Address, a Subnet Mask, a Gateway Address, and a DNS Server address. Press OK after each entry. Use the navigation buttons to enter each digit of the numbers.

    Consult your Internet Service Provider or network administrator for more information.

Viewing the network configuration

To view the network configuration and verify that you are connected to your wireless network:

  1. Press Home.

  2. Press to select Network Settings, then press OK.

  3. Press to select View Network Configuration, then press OK.

    The wireless network settings appear on the LCD, including:

    • Printer Name

    • Printer Hostname

    • Connection

    • Speed

    • IP Address

    • IP Address Type

    • Network Subnet

    • Connected Network SSID

    • Security

    • Authentication

    • Channel

    • Region

    • Radio (on/off)

    • MAC Address

    If the printer is connected to your network, you will see the network name and the word CONNECTED.

  4. To scroll through the information, press .

  5. When you are done, press OK.

Printing the network configuration

To print the current network configuration:

  1. Load plain paper into the printer. (See Loading plain paper.)

  2. Press Home.

  3. Press to select Network Settings, then press OK.

  4. Press to select Print Network Configuration, then press OK.

Installing your printer on additional computers on the network

To add your printer to another computer(s) on your network, install the KODAK All-in-One Printer Software on each computer.

  • Insert the CD that came with the printer into the computer CD drive, and follow the on-screen instructions. When the software checks for updates, if a newer version exists, install the newer version. (On a computer with MAC OS, be sure to select the option to check for newer versions.)

    NOTE: If you do not have the CD:

    1. Go to www.kodak.com/go/aiodownloads.

    2. In the results list, click the link for KODAK All-in-One Printer Software for your computer's operating system.

    3. Follow the on-screen instructions.

Connecting to another KODAK All-in-One Printer

If you are connecting to a newer model printer (for example, you have an ESP 7 printer and now you are adding an ESP Office 2150 printer), you must install the KODAK All-in-One Printer Software for the newer model.

NOTE:When you install the new software, the printer driver for the ESP 7 printer will be uninstalled, and an upgraded driver for the ESP 7 printer will be installed in addition to the driver for the ESP Office 2150 printer.

On a computer with WINDOWS OS:

  1. Select Start > All Programs > Kodak > KODAK Printer Setup Utility.

    • If your wireless printer (example: KodakESPOffice2150+0034) is not listed:

      1. Select No, my printer is not listed, then click Next.

      2. From the drop-down list, select your printer.

      3. Select Network - Wireless/Wi-Fi, then click Next. When your printer is detected, driver installation begins.

    • If your wireless all-in-one printer (example: KodakESPOffice2150+0034) is listed:

      1. Select the all-in-one printer that is connected to your network.

      2. Select Yes, my printer is listed, then click Next. When your printer is detected, driver installation begins.

  2. When driver installation is complete, click Done.

On a computer with MAC OS:

  1. Select Apple > System Preferences.

  2. Under Hardware, select Print & Fax or Print & Scan.

  3. Click + in the dialog box.

  4. Select your printer from the list.

  5. Click Add, if required.


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