Mac Apps Like Dragon Speech
If you’re used to using Dragon Dictate ( ) for dictating into your favorite programs, you’ll be a bit surprised by Dragon Express, a light version of the program. This $50 Mac App Store-only.
In October 2018, Nuance announced that it has discontinued Dragon Professional Individual for Mac and will support it for only 90 days from activation in the US or 180 days in the rest of the world. The continuous speech-to-text software was widely considered to be the gold standard for speech recognition, and Nuance continues to develop and sell the Windows versions of Dragon Home, Dragon Professional Individual, and various profession-specific solutions.
This move is a blow to professional users—such as doctors, lawyers, and law enforcement—who depended on Dragon for dictating to their Macs, but the community most significantly affected are those who can control their Macs only with their voices.
What about Apple’s built-in accessibility solutions? macOS does support voice dictation, although my experience is that it’s not even as good as dictation in iOS, much less Dragon Professional Individual. Some level of voice control of the Mac is also available via Dictation Commands, but again, it’s not as powerful as what was available from Dragon Professional Individual.
TidBITS reader Todd Scheresky is a software engineer who relies on Dragon Professional Individual for his work because he’s a quadriplegic and has no use of his arms. He has suggested several ways that Apple needs to improve macOS speech recognition to make it a viable alternative to Dragon Professional Individual:
- Support for user-added custom words: Every profession has its own terminology and jargon, which is part of why there are legal, medical, and law enforcement versions of Dragon for Windows. Scheresky isn’t asking Apple to provide such custom vocabularies, but he needs to be able to add custom words to the vocabulary to carry out his work.
- Support for speaker-dependent continuous speech recognition: Currently, macOS’s speech recognition is speaker-independent, which means that it works pretty well for everyone. But Scheresky believes it needs to become speaker-dependent, so it can learn from your corrections to improve recognition accuracy. Also, Apple’s speech recognition isn’t continuous—it works for only a few minutes before stopping and needing to be reinvoked.
- Support for cursor positioning and mouse button events: Although Scheresky acknowledges that macOS’s Dictation Commands are pretty good and provide decent support for text cursor positioning, macOS has nothing like Nuance’s MouseGrid, which divides the screen into a 3-by-3 grid and enables the user to zoom in to a grid coordinate, then displaying another 3-by-3 grid to continue zooming. Nor does Apple have anything like Nuance’s mouse commands for moving and clicking the mouse pointer.
When Scheresky complained to Apple’s accessibility team about macOS’s limitations, they suggested the Switch Control feature, which enables users to move the pointer (along with other actions) by clicking a switch. He talks about this in a video.
Unfortunately, although Switch Control would let Scheresky control a Mac using a sip-and-puff switch or a head switch, such solutions would be both far slower than voice and a literal pain in the neck. There are some better alternatives for mouse pointer positioning:
- Dedicated software, in the form of a $35 app called iTracker.
- An off-the-shelf hack using Keyboard Maestro and Automator.
- An expensive head-mounted pointing device, although the SmartNav is $600 and the HeadMouse Nano and TrackerPro are both about $1000. It’s also not clear how well they interface with current versions of macOS.
Regardless, if Apple enhanced macOS’s voice recognition in the ways Scheresky suggests, it would become significantly more useful and would give users with physical limitations significantly more control over their Macs… and their lives. If you’d like to help, Scheresky suggests submitting feature request feedback to Apple with text along the following lines (feel free to copy and paste it):
Because Nuance has discontinued Dragon Professional Individual for Mac, it is becoming difficult for disabled users to use the Mac. Please enhance macOS speech recognition to support user-added custom words, speaker-dependent continuous speech recognition that learns from user corrections to improve accuracy, and cursor positioning and mouse button events.
Thank you for your consideration!
Thanks for encouraging Apple to bring macOS’s accessibility features up to the level necessary to provide an alternative to Dragon Professional Individual for Mac. Such improvements will help both those who face physical challenges to using the Mac and those for whom dictation is a professional necessity.
Communication company Nuance launched a new personal assistant SDK this morning, called “Nina”. Nina has a focus on customer service, and it can be embedded in any iOS or Android app to provide a way for the customer to speak commands. Calling itself “a major competitive differentiator,” Nina understands who is speaking along with any rattled off commands. As you can see in the demo video below, a user can ask more personal questions, like banking- and insurance-related inquiries, without needing to enter a password. Nina simply picks up and identifies the user’s voice.
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Nina uses the same Nuance-backend speech recognition powering Apple’s voice personal assistant Siri that is available on the iPhone 4S and the new iPad (iOS 6 beta). Siri currently does not have the option to be embedded in apps, and it really only focuses on offering services from Apple’s built-in apps like Calendar, Messages, and Phone, whereas Nina is found inside the app.
Nuance Nina is available to developers in the United States, United Kingdom, and in Australian English, with additional language plans setup for later this year. Nina will first launch in the USAA app, which currently makes banking easier for members of the military and their families, through a pilot sometime this month. An official version featuring Nina will be announced early next year.
Nuance is the tech behind a slew of communication services over the years, offering apps like Dragon Express for Mac and Dragon Dictate, and there were rumors at one point last year that Apple was going to buy Nuance. However, that day never came. At any rate, Nina looks like a great tool for customer service apps. Developers can get more information here, when it is released. [Nuance]
Press release: Nuance Communications, Inc. (NASDAQ: NUAN) today introduced Nina, the virtual assistant for mobile customer service apps. With Nina, companies can quickly add speech-based virtual assistant capabilities to their existing iOS and Android mobile apps, greatly enhancing the self-service experience for their customers. Nina combines Nuance speech recognition, Text-to-Speech (TTS), voice biometrics, and Natural Language Understanding (NLU) technology hosted in the cloud to deliver an interactive user experience that not only understands what is said, but also can identify who is saying it.
Nuance also announced that USAA, a leading financial services provider that serves members of the U.S. military, veterans and their families, has adopted the virtual assistant for use within its popular mobile app. A pilot is planned for August and the functionality will launch to all USAA members early next year.
“USAA’s innovative solutions are designed to make life easier for our highly mobile military service members, and increasingly for all members who now expect to get things done when, where and how they want.” said Neff Hudson, assistant vice president of emerging channels for USAA. “We believe that the virtual assistant has tremendous potential to make it simpler, faster and more satisfying for our members to manage their financial affairs on their mobile devices.”
Nina is significant because it is the first virtual assistant customer service app to incorporate both speech recognition and voice biometrics into a single integrated solution. Nina is also the first solution that provides an open software development kit (SDK) to support the rapid integration of virtual assistant capabilities into existing mobile applications. In addition, Nina is the first to allow organizations to brand their own virtual assistant persona, including the visual appearance and implementation of optional custom TTS voices.
“Nina is a watershed innovation for the automated customer service industry, not only because it brings the virtual assistant directly into an app, but because it raises the bar through its level of interactive dialog and language understanding,” said Robert Weideman, executive vice president and general manager of the Nuance Enterprise Division. “Nina provides our customers a major competitive differentiator by enabling more successful self-service through their mobile apps. We are especially pleased to further our partnership with USAA, a company known for its innovation and approach to delivering a premier mobile customer service experience to its members.”
The Nina Virtual Assistant for customer service is comprised of:
- Nina Virtual Assistant Persona: Nina is a pre-made virtual assistant persona, which developers can leverage for their app, or use the available source code to quickly create a custom persona, including changing visual persona elements such as being awake, asleep, listening, processing, or answering a request. Nina also includes a range of existing Nuance text-to-speech voices, and Nuance can develop a custom TTS voice for an optional development fee.
- Nina Virtual Assistant SDK: To enable the rapid integration of virtual assistant capabilities into mobile apps for Apple iOS and Android, the Nina Virtual Assistant SDK has three components:Nina Virtual Assistant Cloud: The power and intelligence of Nina, including Nuance’s industry-leading speech recognition, TTS, NLU, interactive dialog management and voice biometrics services, is delivered through Nuance’s hosted platform, Nuance On Demand.
- Nina Core APIs – Binary APIs that provide access to the core cloud services, such as speech recognition, text to speech and NLU. This provides the most control and customization possible to the mobile app developer.
- Nina Virtual Assistant APIs – Source APIs that provide mobile app developers with access to customize the persona, as well as providing control of all modes of input, including speech recognition, text to speech and touch dialogs.
- Nina Reference Designs – Source code of Nina Virtual Assistant apps and functions, including the Nina Banking Assistant, deliver pre-designed templates and tasks for store location, bill pay, account information and over 200 other banking related queries. Developers will be able to leverage the reference designs to rapidly develop their own virtual assistant capabilities for travel, insurance, retail, government and more.
Availability
Dragon Speech For Mac
The Nina Virtual Assistant SDK and cloud service is available now from Nuance in US, UK and Australian English, with additional languages to be made available later this year. Nuance provides professional services in support of Nina and virtual assistant implementations.
Mac Apps Like Dragon Speech 2017
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